Customer Service Specialist Jobs in Canada 2025 – Apply Now

In this position, you will serve as ADP’s leading expert in resolving clients’ challenges, which includes assisting clients, responding to enquiries, and educating them on ADP’s innovations. This is merely the beginning. You will collaborate with clients who have a staff of 1 to 49 representatives, and you may provide assistance through a combination of telephone, email, or chat-based communication, contingent upon the specific group or position.

The fundamental principle of your work will remain unchanged: your primary objective is to cater to clients upon their arrival. However, the provisions you provide to each client will differ because the enquiries you receive will vary. You will receive an abundance of new enquiries. This will ensure that the proceedings remain engaging, and our exceptional preparation will help you secure a favourable outcome.

Self-inspiration, sympathy, association, and flexibility are indispensable in this occupation. It is imperative that you alter your responsibilities, manage consecutive requests, prioritise the most important tasks, and remain informed about ADP and external strategy changes. As a result, you can anticipate work satisfaction as the singular individual who significantly impacts our clients. All the while, you are advancing your career at a Fortune 250 organisation that is both stable and highly regarded. The organisation places a high value on its inviting, comprehensive work environment, where you are valued and supported.

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• Req Number: 244023
• Category: Client Service
• Posted Date: September 1, 2023
• APPLY NOW AND CONNECT NOW. APPLY LATER.
• Work Location(s): Norfolk, VA, US

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ADP is Employing Client Backing Trained Professionals:

• Is it accurate to say that you are prepared to join an organisation that offers professional success and potential opportunities throughout your occupational journey?
• Would you like to establish a cohesive organisation that is equipped with grant-winning preparation and superior assistance policies to aid in your growth, development, and learning?
• Is it possible to infer that you are in quest of a comprehensive environment that fosters a culture of collaboration and home?

Responsibilities:

Trusted as a counsellor and problem solver. You will serve as an expert in the enhancement of ADP’s products and services, whether independently or as part of a team. You will employ a broad variety of expertise to assist ADP’s clients in resolving issues by adopting a comprehensive perspective to identify solutions, resolve issues, and provide solutions.

Manufacturer of relationships. You will strive to exceed client expectations in each collaboration by establishing relationships with clients through the use of the telephone, email, or potentially a conversation. Experience ADP’s authentically trustworthy fundamental belief that “is Everything” and adhere to the most stringent moral standards.

A teacher. Your ADP item and administration information will be utilised to address enquiries and concerns, as well as to assist clients in determining the value of our products. You will convert client feedback into recommendations for the ADP initiative regarding the preparation of prescribed procedures and arrangements.

Required Capabilities from Customer Service Specialist Jobs in Canada:

Client-centered. You have a minimum of one year of experience in a client support environment and prioritise areas of strength for client satisfaction. Or perhaps one year as an HR/HRIS specialist with expertise in web development and the ability to operate on various operating systems.

Person who searches for arrangements. You are a problem solver who is capable of locating a response or solution to time-sensitive issues and ensuring that time constraints are met. You assume responsibility and strive to achieve favourable outcomes for both ADP and the client by responding, making arrangements, and achieving positive outcomes.

Coordinated and adaptable. You are a communicator who is capable of quickly summarising a problem and comprehending an answer. You thrive in a structured environment that necessitates you to establish boundaries, organise your day, complete a variety of duties, follow a unique path, and provide concise development. Spry Student. In both a study hall and an active environment, you demonstrate a mastery of decisive reasoning abilities and spryness. It is difficult to resist the urge to broaden your understanding of human resources. The regions and programming are overseen by the executives (HR, Finance, Expenses, and so forth).

You will enjoy working here as long as you are capable of doing so:

• Act in a manner that is consistent with a culture that prioritises value, consideration, and belonging, and that provides a safe haven for individuals with diverse perspectives and experiences.
• Participate in one of nine Business Asset Gatherings to connect with organisations and partners who share common interests and experiences.
• Advance your career in a fast-paced, agile environment that offers numerous opportunities for growth.
• Continuously acquire knowledge. Even the most ambitious student can access opportunities through mentorship, advancement, and continuous preparation.
• Perform at your highest level. Solid companions are joyful, which is why top-tier benefits commence on the first day.
• Concentrate on your psychological well-being and prosperity. We are committed to providing exceptional support to our clients, and this is contingent upon each of us addressing our own issues and providing mutual support.
• Join an organisation that is dedicated to providing value in return and generating a lasting, positive impact on the networks in which we reside and work.
• Receive compensation for demonstrating proactive compassion. The organisation allocated time for you to contribute to causes that are important to you.

Experience you’ll Require: Required Capabilities:

• A minimum of one year of experience in a client support environment.
• Ideally, a 2025 graduate with a four-year certification.
• A strong emphasis on client satisfaction in a relevant industry
• Additional attention is directed towards these: Favoured Skills
• Proven ability to generate advantageous outcomes.
• Proven capacity to establish strong relationships with clients.
• Should be content with the prospect of working in a structured and presentation-oriented environment, while simultaneously demonstrating high moral standards.
• Capacity to demonstrate the ability to master nimbleness and decisive reasoning, as well as modern Human Resources The executive’s regions (HR, Finance, Expense, etc.) and programming-related data in both a homeroom and an involved climate.
• The ability to acquire and implement fundamental concepts in novel situations.
• Drive to identify responses, arrangements, and favourable outcomes for both the client and ADP.
• Demonstrated authoritative capabilities, including the ability to establish boundaries, complete a variety of duties, and respond promptly.
• Proficiency in the most recent web developments and the ability to operate on various operating systems.
• The ability to operate independently while exercising sound judgement and in a collaborative environment.
• Excellent information regarding industrial instruments.
• Excellent schedule management and insight.
• Remarkable Verbal and written communication skills.

Value, Consideration, Variety, and Equivalent Work ADP maintains an open door policy: ADP maintains that disparity is detrimental to our clients, partners, and the networks we support. Our objective is to effect lasting change through our endeavours. We unite in pursuit of equity and worth. ADP is committed to seizing business opportunities regardless of any protected trademark, such as race, variety, hereditary data, statement of faith, public birth, religion, sex, affectional or sexual orientation, personality or expression, legal outsider status, parentage, age, conjugal status, or protected veteran status. We will not discriminate against anyone based on their disability.

Morals at ADP: ADP has a long and laudable history of conducting business in accordance with the most significant moral principles and in complete compliance with all pertinent regulations. We also expect that our relatives will uphold our standards with the utmost integrity and conduct themselves in a manner that fosters a respectful and law-abiding work environment. For a comprehensive understanding of ADP’s values and way of life.

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We are a global leader in HR innovation, providing the most recent simulated intelligence and AI-improved finance, charge, HR, and benefits, among other services. We acknowledge that our family members play a substantial role in the formation of a culture that is both comprehensive and rational, and that encourages reflection, fosters growth, and prioritises the importance of belonging.

Familiarise yourself with the value, variation, and consideration of ADP by visiting our YouTube channel.

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How to Apply For Customer Service Specialist Jobs in Canada?

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